Privacy Policy

Last Updated: June 15, 2023

Copper Trail Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website coppertrailstudio.site (the "Website") or use our styling services.

Please read this Privacy Policy carefully. By accessing or using our Website or services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies, please do not access or use our Website or services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Complete forms or create accounts on our Website
• Book styling services or consultations
• Subscribe to our newsletter
• Contact us via email, phone, or contact forms
• Participate in surveys, contests, or promotions

This information may include:

• Name, email address, and phone number
• Billing and shipping address
• Payment information (processed securely through our payment processors)
• Style preferences, measurements, and fashion interests
• Images you upload or share with us for styling purposes
• Service history and feedback
• Communication preferences

1.2 Automatically Collected Information

When you visit our Website, our servers or third-party analytics providers may automatically record certain information, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on those pages
• Links clicked
• Search terms used to find our Website
• Date and time of your visit
• Other statistics

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us provide you with a better browsing experience. They allow us to recognize your device and store certain information about your preferences or past actions.

We use the following types of cookies:

• Essential cookies: Necessary for the Website to function properly
• Functionality cookies: Remember your preferences and settings
• Analytics cookies: Help us understand how visitors interact with our Website
• Marketing cookies: Allow us to deliver more relevant advertisements

You can control cookies through your browser settings. However, if you block certain cookies, you may not be able to use all the features of our Website.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Website and services
• Process and fulfill your styling service bookings
• Create and manage your account
• Send appointment confirmations and reminders
• Respond to your inquiries, comments, or concerns
• Send administrative information, such as updates to our terms, conditions, and policies
• Deliver personalized styling recommendations and content
• Send marketing communications, if you have opted in to receive them
• Conduct research and analysis to improve our services and customer experience
• Monitor and analyze usage patterns and trends
• Protect against, identify, and prevent fraud and other unauthorized or illegal activity
• Comply with our legal obligations
• Enforce our terms, conditions, and policies

3. How We Share Your Information

We may share your information with:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processors to handle transactions
• Email service providers for newsletter distribution
• Analytics providers to help us understand Website usage
• Customer service platforms to manage inquiries
• Booking systems to manage appointments
• Cloud storage providers to securely store your information

These service providers are contractually bound to use your information only as necessary to provide services to us and in accordance with this Privacy Policy.

3.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 Protection of Rights

We may disclose your information when we believe disclosure is appropriate to:

• Enforce our policies and agreements
• Protect the rights, property, or safety of Copper Trail Studio, our customers, or others
• Prevent or investigate possible wrongdoing in connection with our services

3.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

4. Your Privacy Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

4.1 Access and Update

You can access and update certain personal information by logging into your account or by contacting us directly.

4.2 Marketing Communications

You can opt out of receiving marketing emails from us by clicking the "unsubscribe" link in our emails or by contacting us directly. Please note that even if you opt out of marketing communications, you will still receive transactional messages related to your bookings and account.

4.3 Cookie Preferences

You can manage cookie preferences through your browser settings or our cookie consent tool when you visit our Website.

4.4 Additional Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of your personal information
• Request restriction of processing of your personal information
• Request the transfer of your personal information
• Object to processing of your personal information
• Withdraw consent

If you wish to exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

7. Children's Privacy

Our Website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than the one in which you reside. By using our Website and services, you consent to the transfer of your information to countries which may have different data protection rules than your country. We take steps to ensure that your information receives an adequate level of protection in the countries in which we process it.

9. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be effective as of the "Last Updated" date. We encourage you to review this Privacy Policy periodically.